Are We The Right Fit For You?
Are you passionate about working with seniors?
Do you enjoy making a difference in people’s lives?
Do you get excited about being part of a team that believes in lifelong learning and continuous improvement?
We certainly do.
We believe that work should be a place where you can have fun while doing something meaningful.
We’re currently looking for like-minded team members to join our movement, which is to provide care and hospitality to our residents and their families.
We’ve been redefining ourselves and working towards this ideal for over 40 years. And, as times change, we change with them. We don’t claim to be perfect, but we do want to be the best place to work in Prince Edward Island. We try very hard to be there for our residents when they need us and to guide them through the changes in their lives.
But we can’t do it alone. As healthcare becomes more complex, we continually need new ideas and expertise to best serve our residents.
If this sounds like you, you may be a great fit for our team!
Why Join Us?
There are lots of great employers out there, and we believe that there is a right place for everyone.
We believe in lifelong learning and adapting to serve our residents’ needs. We’ve been out in front of, and welcomed, the major evolutions in the profession over the past 20 years. And we are excited about what’s next.
We understand that your time at work is an important part of your life’s journey, so we believe in providing ongoing training and opportunities for you to advance with us and within your profession.
Taking care of those that provide care is important to us. As part of our benefits package, we provide annual fitness membership subsidy and access to mental health support and other counselling, should you ever need it.
We want you to be supported during your entire time with us and beyond, so we provide a best-in-class benefits package including health, dental and life insurance, drug coverage, and a pension plan that matches up to 4% of your contributions.
How You’ll Spend Your Time…
Like any role, there are, of course, some precise duties that will need to be performed and we’ll tell you all about them.
There are a few simple things that will determine your success on our team, and your enjoyment in your role.
Quite simply, treat your fellow team members and our residents as you would like to be treated.
Our most successful team members will always aim to do what is right by our residents, while keeping things simple and predictable with residents’ comfort in mind. Team members continuously look for opportunities to improve the residents’ experience. It’s what we believe in.
At Andrews Senior Care, we believe in providing an exceptional living experience for our residents. As a Senior Living Advisor, you will play a vital role in creating meaningful connections with potential residents and their families, guiding them through the decision-making process with compassion and expertise. This position is a blend of relationship-building, sales, resident onboarding, and administrative support.
What You’ll Do:
- Proactively manage inquiries and drive sales to optimize room occupancy across all Andrews Senior Care homes.
- Conduct tours and provide expert guidance to potential residents and their families, ensuring a seamless and personalized experience.
- Serve as a key point of contact for families, offering support and facilitating a smooth transition for new residents.
- Develop and nurture relationships with hospitals, home care providers, social workers, and other external partners to generate referrals and drive occupancy.
- Track leads using our Client Relationship Management system (Infusionsoft) and respond to all live chat inquiries.
- Cross-sell Andrews Senior Care homes based on potential residents' needs and financial considerations.
- Conduct market research, competitive surveys, and rate analysis to identify new opportunities and revenue streams.
- Coordinate the arrival experience and work closely with DOCs and Community Care Managers to facilitate assessments and admissions.
- Maintain accurate and up-to-date resident data in financial and property management software (Yardi).
- Prepare weekly and monthly sales reports, tracking key performance metrics. Regularly update waitlists to reflect changes in potential residents' health and care requirements.
- Address inquiries, concerns, and complaints from residents and families, ensuring timely and appropriate resolutions.
- Travel as required to support sales and marketing efforts across locations.
What You Bring:
- A passion for building relationships and delivering outstanding service.
- Experience in sales, senior living, hospitality, or a related field. Senior Living experience desired but not mandatory
- Strong communication and interpersonal skills, with the ability to navigate sensitive conversations with empathy and professionalism.
- A proactive and solutions-oriented mindset, with the ability to work independently and collaboratively.
- Proficiency in CRM systems, financial software, and market analysis tools is an asset.
If you are a dynamic, results-driven professional with a heart for senior care, we invite you to join our team at Andrews Senior Care!
Apply today and be part of a team that truly makes a difference.